PRIVACY POLICY

Collection of Information

The information we collect about you depends on how you interact with us. In this section, we describe the categories of information we collect and the sources of this information.

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information directly from you when you create an account, make a purchase, fill out a form, request a demo, participate in a promotion, sign up for marketing communications from us, request customer support, or otherwise communicate with us. The types of information that we collect directly from you include your name, email address, gender, primary or native language, and any other information you choose to provide. If you make a purchase from us, we work with a third-party payment processor to process your payment information.

Information We Collect Automatically

We automatically collect information about your interactions with us or our Services, including:

• Transactional Information: When you purchase or cancel a subscription, we collect information about the transaction, such as product details, purchase price, and the date of the transaction.
• Device, Usage, and Activity Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as the route by which you access our Services, access dates and times, and browsing behavior (such as pages viewed and links clicked).
• Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies, to collect information about your interactions with the Services. These technologies help us improve our Services and analyze your interactions with us, including to see which areas and features of our Services are popular and count visits. For more information about the cookies and similar tracking technologies we use, and the choices available to you, see the Targeted Advertising and Analytics and Your Privacy Choices sections below.

Information We Collect from Other Sources

We obtain information from other sources. For example, we collect your email address from our third-party payment processor.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address or infer your employer name from your email address.

Use of Information

We use the information we collect to provide, maintain, and improve our Services. We also use the information we collect to:

• Process your subscriptions and cancelations;
• Send you technical notices, security alerts, support messages, and other transactional or relationship messages;
• Personalize your experience with us;
• Send you marketing communications (see the Your Privacy Choices section below for information about how to opt out of these communications at any time);
• Facilitate promotions;
• Monitor and analyze trends, usage, and activities in connection with our products and services;
• Target advertisements to you on third-party platforms and websites (for more information, see the Targeted Advertising and Analytics section below);
• Detect, investigate, respond to, prosecute, and help protect against security incidents and other malicious, deceptive, fraudulent, or illegal activity, and help protect the rights and property of Verbalista and others;
• Comply with our legal and financial obligations.

Targeted Advertising and Analytics

We engage others to provide analytics services, serve advertisements, and perform related services across the web and in mobile applications. To do this, Verbalista and these partners may use cookies, pixels, SDKs, and other technologies to collect information about your use of our Services and other websites and mobile apps, including your IP address, web browser and mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, order information, and conversion information. This information is used to deliver advertising targeted to you on other companies' sites or mobile apps, understand the effectiveness of this advertising, analyze and track data, determine the popularity of certain content, and better understand your activity.

In addition to ad targeting activities that rely on cookies and similar technologies, we may work with advertising partners to translate other identifiers, such as your email address or phone number, into a unique identifier (called a hashed value) that such partners can then use to show ads that promote Verbalista that are more relevant to you across the web and in mobile apps.

You can also learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices. Your device may also include a feature that allows you to opt out of having certain information collected through mobile apps used for behavioral advertising purposes.

Disclosure of Information

We disclose personal information as described in the Targeted Advertising and Analytics section above and in the following scenarios:

• Vendors and Service Providers. We make personal information available to our vendors, service providers, contractors, and consultants who perform services on our behalf, such as companies that assist us with web hosting, data processing, authentication, payment processing, analytics, and marketing.
• Law Enforcement Authorities and Individuals Involved in Legal Proceedings. We disclose personal information in response to a request for information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
• To Protect the Rights of Verbalista and Others. We may disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Verbalista, our users, the public, or others.
• Professional Advisors. We disclose personal information to our legal, financial, insurance, and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
• Corporate Transactions. We disclose personal information in connection with, or during negotiations of, certain corporate transactions, including a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent and at Your Direction. We make personal information available to third parties when we have your consent or you intentionally direct us to do so.

We also disclose aggregated or de-identified information that cannot reasonably be used to identify you. We maintain and use this information only in a de-identified fashion and will not attempt to re-identify such information, except as permitted by law.

Data Retention

We store other personal information for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Policy.

Your Privacy Choices

Account Information

You can access, correct, and delete certain information directly in to your Verbalista account settings or by emailing us at privacy@verbalista.com.

Cookies and Similar Tracking Technologies

Verbalista uses cookies and similar tracking technologies, as described above. You can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect some of the functionality of our Services, such as maintaining your session.

Communications Preferences

You may opt out of receiving promotional emails from Verbalista by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account or the Services.

International Transfers

Verbalista is based in the United States and we and our service providers process and store personal information on servers located in the United States and other countries. Whenever we make restricted international transfers of personal information, we take steps to ensure that your personal information receives an adequate level of protection (by putting in place appropriate safeguards, such as contractual clauses) or ensure that we can rely on an appropriate derogation under data protection laws.

Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@verbalista.com.